This agreement is made to review and acknowledge all conditions for choosing Prestige Events NOLA as your event vendor.

By proceeding with this agreement, the client agrees to the following terms and conditions.

Payments: A full non-refundable payment is required through the invoice application only.

Remaining Balance: If any remaining balance is not paid at least one (1) week before the event date, Prestige Events NOLA will not proceed with delivery or setup services.

Rescheduling: Any request to reschedule must be made at least two (2) weeks before the event date in order to receive credit for the event. Rescheduling must take place within two (2) months of the original event date and is subject to availability.

Cancellation Policy: If the client cancels the event for any reason, all payments made are non-refundable. If cancellation occurs, the client may request to reschedule according to the rescheduling policy stated in this agreement, subject to avaliability.

Design Changes: Once the deposit or payment has been made, design changes cannot be made. If the client wishes to modify the design, a new agreement will be created.

Setup & Rental Time: Rental period is 8–12 hours maximum (negotiable depending on the event).

Deliveries typically begin at 9:00 AM.

Pickups: Pickups must be completed by 1:00 AM. Any pickup requested or required after 1:00 AM will incur an additional after-hours pickup fee.

Additional Fees: Early setups, extra rental days, or day-before setups will incur additional charges.

Placement of Rental Items: Upon arrival, the client must decide within 10 minutes where rental items will be placed.

Arrival Time: Prestige Events NOLA will do its best to arrive at the scheduled time; however, exact arrival times cannot be guaranteed due to traffic, weather conditions, delays at previous events, or other unforeseen circumstances. We appreciate your patience and understanding.

Venue Information: The client is responsible for providing all necessary venue details, including stairs, elevator availability and size, floor number, loading access, and other access conditions. Failure to provide accurate information may result in additional charges.

Delivery Access: If our rental items do not fit through doors, hallways, or elevators, Prestige Events NOLA will not be able to complete delivery or setup, and no refunds will be issued.

Weather Policy: Prestige Events NOLA does not offer refunds due to weather conditions. In the case of severe weather, the client may request to reschedule the event, subject to availability and within the two (2) month rescheduling period stated in this agreement. The client is responsible for ensuring proper indoor space or weather protection for all rental items if the event is outdoors. Prestige Events NOLA reserves the right to refuse setup or remove equipment if weather conditions are unsafe or may cause damage to the rental items.

Security / Damage Deposit: A security or damage deposit may be required depending on the rental items. The deposit will be refunded after the event once all items are returned in the same condition they were delivered. Any damage, loss, or excessive cleaning required will be deducted from the deposit.LiabilityPrestige Events NOLA is not responsible for any injuries or damages that may occur related to the use or placement of our rental items. The client acknowledges that some of our products require heavy-duty setup.

Responsibility for Rental Items: By paying the invoice and checking the box, the client assumes full responsibility for all items supplied by Prestige Events NOLA and agrees to pay for any damage, loss, or theft of rental items.Agreement

This agreement must be signed/yes before any design, reservation, or rental services proceed.